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Our Satisfaction Guarantee

*Free shipping on all online orders, excludes furniture and gift cards and in-store purchases. Free shipping ends 11:59pm (AEDT) on Friday 16th December, 2016.

+Applies to all full priced lines.

#Available at all Homemaker and selected Adairs stores.

~Available at all Homemaker stores.

-Excludes nursery furniture.

^1. Discount applies to the loaded gift card value. 2. Gift card is not valid for redemption in any Adairs, Adairs Kids or Urban Home Republic stores on the day of purchase. 3. This discount offer is valid from Friday 16th December to Sunday 18th December, 2016 and maybe extended or repeated at the business' discretion. 4. Not available to purchase or redeem online.

Conditions apply, see in-store or online for details. All items in this digital catalogue have been included in good faith on the basis that the goods as described will be available at the time of sale. Unforeseen supplier issues may result in some lines not being delivered to stores. Adairs Outlet Stores - not all stock available. Photographed accessories are extra unless otherwise stated. Due to the different screen resolutions, colours may vary. Adairs Retail Group 29 128 287 776. Advertised prices valid until Wednesday 18th January, 2017 or while stocks last. Email address info@adairs.com.au
  • Free Shipping for Linen Lovers everyday Australia-wide*.
  • Free Shipping for orders over $150, after discounts Australia-wide*.
  • $9.95 shipping for all orders under $150, Australia-wide*
  • Gift cards are delivered using Registered Post and will incur a $2.50 postage fee.
  • International orders outside Australia and New Zealand cannot be processed at this time. To place an order on via New Zealand website, please visit www.adairs.co.nz

*Excludes furniture and gift cards.

Delivery Time

How long will I take for my order to arrive?

Deliveries will usually arrive within:

  • 4 - 7 business days (VIC and NSW)
  • 7 - 9 business days (TAS, SA and QLD)
  • 9 - 12 business days (WA and NT)

Please note: Parcels cannot be left at the address if they do not fit in your letterbox and there is no one there to collect. To ensure you can collect your parcel, it is best to have it delivered to your daytime address.

Customer Guarantee

If you are not satisified with your purchase return it within 30 days, or if the product is faulty, simply return the product to our online team or to one of our stores, along with a proof of purchase, for a full refund or exchange.

Secure Shopping Online

Shop with confidence with Adairs online.  All payments are processed securely via a Geotrust 128bit SSL connection to eWay, Australia’s leading secure payment gateway.  We do not store any customer credit card information.

Contact Us

For all enquiries call our customer hotline on 1300 783 005 Monday to Friday 8:30am to 5pm (AEST) or via email, info@adairs.com.au.

Free Returns

For free returns, contact our online team on 1300 783 005 to log your return and receive our Reply Paid account number. Then, simply post the item by return mail with your invoice or receipt to our online store team at:

Adairs Online Returns
88 Atlantic Drive
Keysborough VIC 3173

Upon receipt of your return, we will process a credit note, refund or exchange, depending on what you require. Returns by mail may take 2 weeks minimum to process and notification will be by email.

In-Store Returns

Items purchased from Adairs.com.au can also be returned to any Adairs or Adairs Kids store with a copy of your receipt, if this is more convenient for you. Returns done in store can be processed immediately.

Further Information

Please choose carefully when selecting quilts, underblankets and pillows, as there is no exchange on these items due to health reasons, unless the product is faulty.

Please note that we cannot make changes to an order or transaction once payment has been processed and the order has been closed.

The above policy is not intended to override or limit your statutory rights in any way.

Linen Lover Exclusive Offers

 

 

APOLOGY NOTICE - CHRISTMAS CATALOGUE

Please accept our apologies for the following mistakes that appeared in this our Celebrate Christmas catalogue:
Page 3, no 3: Incorrectly named as Home Republic Eucalyptus Standing Tree, the tree pictured is the Home Republic Christmas Tree available from our retail stores ranging from $199.95 to $349.95.
Page 6, no 13: The Marlow Marble Top Console has been incorrectly priced at $249.95, correct price is $499.95 for the console and $399.95 for the side table. The Tribecca Table collection coffee table has been priced incorrectly at $269.95, correct price is $299.95.
Page 14, no4 and 15, no7: Due to unforeseen demand the Mermaid Tail and Shark sleeping bags have sold out. We will recieve stock early December and your local store can help you place an order for these items.