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Please bear with us!

We love to hear from you but please note, we are currently experiencing a high call wait time and response time to emails. Please accept our sincere apologies for any delays and inconvenience caused.

You may also find your answer within Frequently Asked Questions.

Our most common question: My order is delayed, can you help me? 

If your enquiry is about a delayed order of Oversized Items, we understand your frustration and apologise for any inconvenience caused. We are in the process of moving our Oversized Items to a new warehouse.

Unfortunately during this transition we have been met with unexpected challenges which have caused major delays in fulfilment of these items.

For more information about this and delivery times, please click here.

Our customer support team are available for over-the-phone support from 8.30am to 5.30pm AEST, Monday to Friday. Please call us on 1300 783 005 (free call Australia).

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