Help Centre

Updated 18/07/24

We're enhancing our warehouse systems to ensure we're delivering the best customer service we possibly can.

Whilst we make this transition, online orders will take up to 8 business days to dispatch.

Click and Collect will continue to operate as normal and is the fastest way to secure your online order throughout this period. Please note that once an online order is placed, it cannot be changed to Click and Collect. Alternatively, please visit your nearest store today.

Adairs is extremely passionate about delivering the best service possible to you, our customer. We appreciate your patience and support.

We will keep you informed about your order via email.

Need a hand? We're here to help.

We've summarised the most popular questions and answers.
Please see below for key categories and FAQs to assist you.

You can also chat with our friendly team members, submit an enquiry or request a call back. Please visit our Contact Us page for further information.