Important Notice
Delivery: Our team is working hard to dispatch orders as quickly as we can, though higher demand means we are experiencing some delays. We kindly ask for a little extra time for your order to arrive before checking in on its status.
Australia Post: For orders delivered via Australia Post, please note your order may be shipped in multiple parcels depending on its size.
You can track each parcel using the tracking number provided on the Australia Post website or app.
If your delivery status shows as ‘Complete’ after the first parcel arrives, please check the drop-down menu for updates on any remaining parcels.
We've summarised the most popular questions and answers.
Please see below for key categories and FAQs to assist you.
You can also chat with our friendly team members, submit an enquiry or request a call back. Please visit our Contact Us page for further information.