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Contact Us
Important Notice
Customer Service Holiday Trading Hours: Our Customer Service team will be operating at a limited capacity over the holiday period. To ensure we can still assist you, please contact us via our Contact Us form or Live Chat.
Our phone lines will be closed during this time and will reopen on Monday, 5 January.
We appreciate your patience and will respond as soon as possible.
Wishing you a safe and happy festive season.
Australia Post: For orders delivered via Australia Post, please note your order may be shipped in multiple parcels depending on its size.
You can track each parcel using the tracking number provided on the Australia Post website or app.
If your delivery status shows as ‘Complete’ after the first parcel arrives, please check the drop-down menu for updates on any remaining parcels.
Phone Hours
10am - 4pm AEDT Monday to Friday (Excluding Public Holidays)
Our phone lines are closed for the holiday period.
To ensure we can continue to assist you, please contact us via Live Chat or Email using the Contact Us form above. Our team is operating at a limited capacity during this time, so response times may be longer than usual.
We truly appreciate your patience and understanding, and we kindly ask for your respect towards our team members as they work to assist all customers.
For frequently asked questions, visit our Help Centre, which is updated regularly with the latest information.
1300 783 005 (free call Australia)
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