Terms and Conditions Adairs Customer Feedback Promotion.

  1. Information on how to enter and prizes form part of these terms and conditions of entry.
  2. This promotion begins on the 15 January 2020 and finishes on the 31 December 2020.
  3. Entry is open to customers who have been requested to give feedback about their customer experience via SMS or email sent to the customer’s mobile phone number or email address during the Promotion Period.
  4. One entry per client feedback request will go into the $1,000 prize draw. Total value of the prize pool is $4,000. Each winner will receive a $1,000 Adairs Gift Card.
  1. Customers enter their feedback via SMS or email after receipt of the Promoter’s SMS or email. For SMS entries, the entry cost will reflect standard SMS charges on the mobile network used. The cost of a call will not exceed 55 cents including GST.
  1. Employees (and their Immediate Family Members) of the Promoter, or any related body corporate of the Promoter including the entities set out in clause 3, as well as any agency associated with this Promotion are ineligible to enter. Immediate Family Members means any of the following: spouse, ex-spouse, de-facto, ex-de-facto, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  2. The period of this Competition begins at 12:00:00am (AEDT) on 15 January 2020 and ends at 11:59:59pm (AEDT) on 31 December 2020 (“Competition Period”). The Competition Period is made up of one separate prize draw period (“Prize Draw Period”), which is:
  3.  

Prize Draw Period 1: All eligible entries received from 12:00:00am (AEDT) 15 January 2020 to 11:59:59pm (AEST) on 14 April 2020 will be included in this Prize Draw

 

Prize Draw Period 2: All eligible entries received from 12:00:00am (AEST) 15 April 2020 to 11:59:59pm (AEST) on 14 July 2020 will be included in this Prize Draw

 

Prize Draw Period 3: All eligible entries received from 12:00:00am (AEST) 15 July 2020 to 11:59:59pm (AEDT) on 14 October 2020 will be included in this Prize Draw

 

Prize Draw Period 4: All eligible entries received from 12:00:00am (AEDT) 15 October 2020 to 11:59:59pm (AEDT) on 31 December 2020 will be included in this Prize Draw

  1. The Draw will be conducted on the following dates at 11:00am:

Draw 1: 16 April 2020

Draw 2: 16 July 2020

Draw 3: 16 October 2020

Draw 4: 6 January 2021

  1. Winners will be notified via phone within 2 days of the draw. If the winner is located in the ACT they will be contacted by mail.
  2. The draw will be conducted by Feedback ASAP, Level 10, 380 St Kilda Road, Melbourne, Vic, 3004, Australia.
  3. This is not a game of skill. The single prize winner will be selected by Feedback ASAP Pty Ltd (on behalf of the Promoter) at random through an automatic selection process.
  4. Incomplete entries will be deemed invalid and removed from the draw. The promoter's decision is final.
  5. Winner's names will be published on our website www.adairs.com.au within two weeks of the draw.
  6. The promoter is ADAIRS RETAIL GROUP PTY LTD, 2 International Court, Caribbean Business Park, Scoresby, VICTORIA 3179. ABN 29128287776
  7. If the Prize remains unclaimed there will be a redraw at the same time and address as original draw. Date for this draw would be:
    • Draw 1: 16 July 2020
    • Draw 2: 16 October 2020
    • Draw 3: 18 January 2021
    • Draw 4: 6 April 2021

at the same time of day and address as the original draw. Each winner of an unclaimed prize draw will be notified by telephone within 2 days of the draw. The winners of an unclaimed prize draw will be published on our website www.adairs.com.au within seven days of the draw.

  1. To unsubscribe from receiving further information from Feedback ASAP, please email support@feedbackasap.com.
  2. This Competition is authorised under: NSW permit no. LTPS/19/40949, ACT permit no. ACT TP 19/04893