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More ways to shop!
For the times when you need it in a hurry, we offer four convenient ways to shop your home favourites.
Browse our in-store range from the comfort of your home, ready for pick-up, same-day delivery or delivery.
Click & Collect
How It Works
1. Browse
Add your items to cart and head to checkout.
2. Select Click & Collect
Choose the Click & Collect option during checkout and set your preferred collection store.
You’ll receive a confirmation email when your order has been accepted.
3. Ready Notification
When your order is ready, we'll send you a ready-to-collect notification by email and text message.
4. Collect
You can then head to your selected collection store to your order. Please bring identification and your confirmation email with you for collection.
We’ve put plastic carry bags to bed, so don’t forget to bring your own bag!
Our exclusively designed Reusable Bags are also available for purchase in-store and online.
Call & Collect
We’re pleased to offer free Call & Collect services at most of our retail stores. Simply call your local store to place your order and we’ll let you know when your items are ready for collection.
How It Works
1. Browse
Explore our site and find the product(s) you’re looking to purchase.
2. Call
Call your local store to let the team know which product(s) you’d like to purchase. Our team will look to see if the product(s) you’re after are available and guide you through the next steps.
3. Payment
You’ll receive an email and/or SMS from the store to complete your purchase.
4. Collect
Our team will arrange a time for you to collect your items from the store.
Call & Collect is a free service.
Once your order is ready to collect, you have 10 days to pick it up from your selected collection store. Please check our store locator For store open hours.
Our friendly team will be in touch once your order is processed and ready for collection. On arrival, please head to the counter where a friendly team member will ask to see your photo ID and the credit card used for purchase.
Unfortunately, we cannot accept third party collections.
On arrival, please present photo ID and the same credit card used for your purchase.
Unfortunately we cannot accept third-party collections.
Once your order is ready to collect, you have 10 days to pick it up from your selected collection store.
Yes - all Adairs stores are available for Call & Collect.
No, your order must be paid for in full prior to collection.
Our Call & Collect service is limited to products available at the store and excludes oversized items.
To see if the products you’d like to purchase are available in one of the selected stores, we recommend using the Find In Store feature on our product pages.
Yes. Once your order is confirmed, your order receipt will be included within your purchase.
If you are missing items from your order, please contact the store you’ve purchased from and they will assist you.
If you have any questions about your order, please call your local store.
In the event you wish to return or refund your order, please contact your selected store who can arrange this for you.
For full Terms & Conditions, please click here.
Call & Same-Day Delivery
Exclusive to Linen Lovers Members
We’re pleased to offer Call & Same-Day Delivery services from most of our retail stores.
Call your local store to place your order and have your items delivered to you the same day!
Available exclusively to Linen Lovers members on all purchases made before 1pm Monday to Friday.
If you’re not a Linen Lovers member, our team can sign you up and give you access to this service along with exclusive member benefits including 10% off, always.
Please call your local store to see whether this service is available in your area.
How It Works
1. Browse
Explore our site and find the product(s) you’re looking to purchase.
2. Call
Call your local store to let the team know which product(s) you’d like to purchase. Our team will look to see if the product(s) you’re after are available and guide you through the next steps.
3. Payment
You'll recieve an email and/or SMS from the store to complete your purchase.
4. Delivery
Orders placed and paid for before 1pm will be delivered the same day. Orders placed and paid for after 1pm will be delivered the following day.
Our Call & Same-Day Delivery service is exclusively available to Linen Lovers members for a delivery fee of $19.99 within a 10km radius from their selected store. Linen Lovers customers located beyond a 10km and maximum 30km radius from their selected store will incur a $30 delivery fee.
Our team will be able to sign you up to become a Linen Lovers member when you are placing your order over the phone. Click here to learn more about exclusive Linen Lovers offers, events and more.
Yes, you will be required to pay the delivery fee. Linen Lovers free standard shipping does not apply with Call & Same-Day Delivery.
We use a third-party delivery service to deliver your items.
Orders placed and paid for after 1pm will be delivered the following day.
No, these deliveries are not available to PO Boxes and parcel lockers.
We can book your delivery as soon as you place and pay for your order, however we do need for you to be home to accept your beautiful parcel. So it’s important that we book delivery for when you’re home.
You must be home, as we can’t take responsibility for orders if they go missing. If for whatever reason you’re not going to be home we can arrange a time when you are.
Yes, the driver will contact you upon delivery.
Our Call & Same Day-Delivery service is limited to products available at the selected store and excludes oversized items. The total weight of your order cannot exceed 20kgs and our store team will notify you if your order exceeds this weight limit.
Once you have placed an order with one of our store team, they will include the order receipt within your purchase.
If you are missing items from your order, please contact the store where you placed your order and they will assist you.
If you have any questions about your order, please call your local store.
In the event you wish to return or refund your order, please contact your selected store who can arrange this for you.
For full Terms & Conditions, please click here.
Join and enjoy member exclusive benefits
- Save up to 10% always
- Exclusive Offers
- $20 Welcome Rewards
- Free Standard Shipping & Returns*
Call & Deliver
Call any Adairs store in Australia and have your items conveniently shipped to you within five* days via the fast TOLL delivery network.
Please note, regional store locations can deliver to the local area only and the service is unavailable in our outlet stores.
Call your local store for more information.
How It Works
1. Browse
Explore our site and find the product(s) you’re looking to purchase.
2. Call
Call your local store to let the team know which product(s) you’d like to purchase. Our team will look to see if the product(s) you’re after are available and guide you through the next steps.
3. Payment
You'll recieve an email and/or SMS from the store to complete your purchase.
4. Deliver
Generally, orders placed will be collected from the store by TOLL the following day.
Call & Deliver service is available for a delivery fee of $15 for customers ordering from a store located locally or a store in a metro location, within the same state. If your order is from a store located in a regional area, outside of the state or exceeds our delivery conditions, the actual TGE delivery fee will be calculated and charged.
Yes, you will be required to pay the delivery fee. Linen Lovers free standard shipping does not apply to Call and Deliver and Call and Same Day Delivery.
We use the fast TGE delivery network to deliver you items.
No, Call & Deliver orders can not be delivered to PO Boxes or parcel lockers.
We can book your delivery with TGE for same day collection as soon as you place and pay for your order. Your delivery will arrive within 5 business days* from the collection date.
If you’re not home, TGE will leave a ‘sorry we missed you’ card and your delivery will be directed to a collection point/TOLL depot. Please follow the instructions provided by TOLL.
We will provide you with a TGE tracking number so you can track your delivery.
Call & Deliver services are limited to products available at the selected store and excludes fragile and/or oversized items. Please contact your selected store, where our team will confirm if your items meet the requirements and can be delivered by TGE.
Once you have placed an order with one of our store team, they will include the order receipt within your purchase.
If you are missing items from your order, please contact the store where you placed your order and they will assist you.
If you have any questions about your order, please call your local store.
In the event you wish to return or refund your order, please contact your selected store who can arrange this for you.
For full Terms & Conditions, please click here.
For more infromation on Shipping & Delivery options, refer to our Help Centre for detailed assistance.
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