Downtime Ultimate Siberian Goose Down Quilt
Returns
We hope you love your new purchase, but on the off chance that you don’t, here’s what you need to know.
We've now extended our returns policy, so if you’ve changed your mind, unwashed or unused items in their original packaging may be refunded within:
- 90 days of purchase for Linen Lovers members and within
- 60 days of purchase for non-Linen Lovers members
For more information on items that are not eligible for returns, or returning an online or in-store purchase, please click here.
NOTE: If the item is faulty, it is of course exempt from the above criteria. Please call our Customer Service Team on 1300 783 005 to arrange your return. You can see the full returns policy here.
Returning an Oversized Item
We do accept returns, however, oversized items cannot be returned via Australia Post or to Adairs stores. Please call our Customer Service team on 1300 783 005 to arrange delivery back to Adairs.
Please keep in mind that shipping fees are non-refundable and there may be a fee charged for the cost of delivery back to Adairs.
NOTE: If the item is faulty, it is of course exempt from the above criteria. Please call our Customer Service Team on 1300 783 005 to arrange your return. You can see the full returns policy here.
If there is something you can't find here, then please visit our Help Centre for more information.
Standard Post Items
Adairs uses Australia Post eParcel service for all standard post deliveries within Australia. Our standard flat rate for shipping within Australia is $9.95. Purchases of $150 or over will be shipped free of charge within Australia. For delivery time frames and more information click here.
Oversized Delivery Items
Please note that new contactless delivery measures have been put in place by our delivery partners. Please click here for more information.
The standard rate for oversized delivery items varies from $20 - $80 depending on the item and quantity of items in your order. Delivery fees are calculated at checkout. Free shipping promotions do not apply to oversized delivery items which include most furniture, some rugs and larger homewares pieces.
Adairs uses third parties for delivery of any larger items outside Australia Post guidelines. You will be contacted by our delivery partners customer care team when your order arrives at their location in your state to arrange a suitable date and time. Deliveries are made Monday to Friday, between 9am and 6pm (Public holidays excepted).
Encased in luxury, this quilt is filled with the finest down clusters sourced from the Arctic-nesting Siberian goose. Supremely soft and lightweight this is the ultimate in winter warmth and comfort.
Members of the Adairs Linen Lovers program receive 10% off full price items and 5% off sale items. Linen Lovers price includes this discount automatically.
If you are a current Linen Lovers member you can add your membership number during the checkout process.
Alternatively you can pair your Linen Lovers membership with an online account to receive your discount automatically when you're logged in.
You can become a Linen Lover online or in-store. Simply find out more information about joining our program today.
Learn more about Linen Lovers > Continue shopping >
