Small Rug: 60cm x 130cm
Spot clean only
It is very important to us that you love your purchase. If it’s not quite right, you can return most items (exceptions outlined below) within 30 days, or if the product is faulty, simply return the product to our online team or to one of our stores, along with a proof of purchase, for a refund or exchange.
*Custom furniture. Due to the individual specifications of each custom piece, we unfortunately do not offer cancellations, returns or exchanges for a change of mind. Should an item be deemed faulty or damaged, we will provide a replacement, exchange or refund. Please note: anticipated lead times are 12 to 14 weeks for any custom order or custom replacement order.
*Some items including quilts, underblankets and pillows cannot be returned, replaced or refunded due to health reasons, unless the product is faulty. Shipping fees are non-refundable.
Returning an Oversized Item
Contact our online team on 1300 783 005 to arrange delivery back to Adairs. In some cases you may also be able to return the item yourself to selected stores. This can be arranged with our customer service team, but not all stores can accept furniture returns due to space restrictions.
Please note: If you are returning the item because it is not quite right a fee will be charged for the cost of delivery back to Adairs. Of course, if the item is faulty you will not be charged this fee.
Find out more on our Satisfaction Guarantee page.
If there is something you can't find here, then please get in touch by calling our Customer Service Team on 1300 783 005, emailing firstname.lastname@example.org, or find us on Facebook.
Standard Post Items
Orders for standard items must be placed on or before the below dates to guarantee delivery;
- Melbourne: Thursday 12 December 2019
- Sydney: Wednesday 11 December 2019
- Canberra: Wednesday 11 December 2019
- Adelaide: Wednesday 11 December 2019
- Brisbane: Tuesday 10 December 2019
- Gold Coast: Tuesday 10 December 2019
- Hobart: Tuesday 10 December 2019
- Perth: Monday 9 December 2019
- Sunshine Coast: Monday 9 December 2019
Our standard flat rate for shipping within Australia is $9.95. Purchases of $150 or over will be shipped free of charge within Australia.
Oversized Delivery Items
Orders for oversized items must be placed on or before the below dates to receive in time for Christmas;
- Melbourne: Friday 22 November 2019
- Sydney: Thursday 21 November 2019
- Canberra: Thursday 21 November 2019
- Adelaide: Thursday 21 November 2019
- Brisbane: Tuesday 19 November 2019
- Gold Coast: Tuesday 19 November 2019
- Hobart: Tuesday 19 November 2019
- Perth: Monday 18 November 2019
The standard rate for oversized delivery items varies from $20 - $80 depending on the item and quantity of items in your order. Delivery fees are calculated at checkout. Free shipping promotions do not apply to oversized delivery items which include most furniture, some rugs and larger homewares pieces.
Adairs uses third parties for delivery of any larger items outside Australia Post guidelines. You will be contacted by our delivery partners customer care team when your order arrives at their location in your state to arrange a suitable date and time. Deliveries are made Monday to Friday, between 9am and 6pm (Public holidays excepted).
Please note: Standard delivery includes delivery to the ground floor door of your building. Due to OH&S policies, the delivery driver is unable to enter your home and the product is not able to be taken upstairs without assistance. If you need help getting the item up stairs or into your home etc. you will need to discuss this with our customer service team and additional fees will apply.
Created from natural wool, the Nordic rug is luxuriously soft underfoot. In a rich cream colour with diamond patterns throughout, this stylish design features tassels at each end.
Members of the Adairs Linen Lovers program receive 10% off full price items and 5% off sale items. Linen Lovers price includes this discount automatically.
If you are a current Linen Lovers member you can add your membership number during the checkout process.
Alternatively you can pair your Linen Lovers membership with an online account to receive your discount automatically when you're logged in.