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Adairs Competition T&Cs

Information on how to enter this customer survey competition (“Competition”) and prize details form part of these conditions. Entry into this Competition is deemed acceptance of these terms and conditions of entry.
The Promoter is Adairs Retail Group Pty Ltd, level 9, 1 Middle Road, Chadstone VIC 3148 (“Promoter” or “ADAIRS”). Promoter’s website: www.adairs.com.au.
The Competition Period is 5pm AEDT 26th August to 5pm AEDT 2nd September 2025 (“Competition Period”).
Entry is open to Australian residents, aged 18 years and over who receive the Sustainability survey email and click on the ‘start survey’ button to complete a customer survey from the Promoter during the Competition Period. Directors, officers, employees, agents and contractors of the Promoter and other agencies or companies associated with the Competition, and their immediate families are not eligible to enter this Competition.
Only one (1) entry is permitted per person.
The Promoter reserves the right at any time to, in its sole discretion, verify the validity of entries and the entrant (including the entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that does not comply with these terms and conditions.
In order to enter the Competition, participants need to:
a. Click on the ‘start survey’ button within the Sustainability survey email
Entrants acknowledge and consent to the entrant’s personal information being used by the Promoter for the purpose of conducting this Competition, distributing the prizes, marketing activities related to the Promoter, and for the purposes specified in the Promoter’s privacy policy. The Promoter’s privacy policy is available on the Promoter’s website- https://www.adairs.com.au/privacy-security-policy/. The entrant authorises the Promoter to release, and consents to Adairs using, the entry for the purposes of conducting this Competition, distributing the prizes, marketing activities related to the Promoter, and for the purposes specified in the Promoter’s privacy policy.
Total prize pool is valued at AUD$500 and consists of:
1 x $500 ADAIRS EGIFT CARD
If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value.
Any ancillary costs associated with redeeming the e-Gift Card are not included. Any unused balance will not be awarded in cash. Redemption of the cash card is subject to any terms and conditions of the issuer including those specified on the cash card. Prize winner will be responsible for any tax liability associated with a prize.
This is a game of chance; the winner will be randomly drawn.
To enter the draw, all original email recipients who click the ‘start survey’ button within the Competition period are deemed entered into the Competition. Limit of one entry per person. The winner will be drawn at random. The judges’ decision in relation to any aspect of the Competition will be final and binding on every person who enters. No correspondence will be entered into.
The draw will take place at Adairs Retail Group Pty Ltd, Level 9, 1 Middle Road, Chadstone VIC 3148 on 3rd September 2025 at 11am AEDT. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.
The prize winner will be notified on the 3rd of September 2025 by email and/or phone (if available).
The $500 (AUD) Adairs e-Gift Card will be emailed to the winner once email address has been confirmed via notification email.
The prize winner must claim their prize by Monday 15th September 2025 (“Prize Claim Date”).
If we cannot contact a prize winner, or if a prize is not accepted or claimed by the Prize Claim Date that prize winner’s entry will be deemed invalid, and second chance draw will be conducted on Tuesday 16th September 2025 at Adairs Retail Group Pty Ltd, Level 9, 1 Middle Road, Chadstone VIC 3148 on Tuesday 16th September 2025 at 11am AEDT. This second chance winner has 14 days from drawing to claim the prize where it will be emailed to their valid email address that must match the email address that the original survey was sent to.
The Promoter and associated agencies and companies of the Competition will not be liable for any damage to or delay in transit of the prize. Please allow up to six weeks for delivery of the prize.
An entry must not:
a. infringe the intellectual property or other rights of a third party;
b. be incomplete or illegible;
c. be unlawful, defamatory, abusive, insulting, threatening, obscene, inflammatory, offensive or otherwise contain content which, in the Promoter’s opinion, is inappropriate or objectionable.
If due to any reason whatsoever the Promoter becomes aware that a winner has not complied with any of the Competition’s terms and conditions, that winner will have no entitlement to the prize, and will be required, at the direction of the Promoter, to return, refund or otherwise make restitution of the prize.
Entrants warrant that the intellectual property rights in their entry are the property of the entrant. By submitting an entry to the Competition, entrants agree to assign all rights in their entry to the Promoter and consent to the Promoter using the entry in any manner the Promoter wishes (including modifying, adapting or publishing the entry, whether in original or modified form, in whole or in part or not at all), by way of all media without the payment of any further fee or compensation. By submitting an entry, entrants consent to any dealings with the entry that may otherwise infringe their moral rights in the entry. The Promoter may copy any content submitted as part of an entry, cause the content to be seen and/or heard in public, and communicate the content to the public. The Promoter may also allow third parties to do these things. Entrants agree to sign any further documentation required by the Promoter to give effect to this arrangement.
The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
All emails sent in relation to this Competition comply with the Spam Act 2003 (Cth), including express consent, sender identification, and a functional unsubscribe facility.
Personal information will be handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
The Promoter (including its directors, employees, and its related bodies corporates) and the agencies and companies associated with this Competition will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Competition or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
The Promoter reserves the right to change these terms and conditions at any time. If any changes are made, the Promoter will notify the public via its website.
These terms and conditions shall be governed by the law of the Australian Capital Territory, Australia.
Adairs Retail Group Pty Ltd
ABN 29 128 287 776
Level 9, 1 Middle Road Chadstone, VIC Australia 3148
Telephone 03 8888 4500.

FULL TERMS AND CONDITIONS

Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
Entry is open to Australia and New Zealand residents of 18 years or more at the time of entry.
The Promoter is:
Adairs Retail Group Pty Ltd
ABN 29 128 287 776
Level 9, 1 Middle Road, Chadstone VIC 3148
Telephone 03 8888 4500.
Employees and Directors (and their immediate families) of the Promoter and agencies associated with this promotion may not enter the competition and are ineligible to win a prize, including but not limited to any prize supplier. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or stepchild (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, stepsister or 1st cousin.
The competition commences at 6am AEDT 1st July 2025 and ends at 11:59pm AEDT on 30 th September 2025 (“Competition Period”). A total of 3 x $1000 Adairs e-Gift Cards will be awarded – one per month of July, August, September 2025.
This is a game of chance; the winner will be randomly drawn.
To enter the draw, entrants must be a Linen Lovers member who has renewed their membership for $19.95 in the qualifying month either online or in-store. The Linen Lovers membership must be valid at the time of the draw.
If the Linen Lover membership renewal is purchased and then refunded, the entry is deemed invalid. Existing Linen Lovers with a current membership are not eligible to enter the competition.
The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions, tampers with the entry process or engages in any unlawful or other improper misconducted calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
All intellectual property registered to or ordinarily in use by the prize suppliers is used under license from the prize suppliers only. No responsibility, liability, cost, or obligation which arises or has arisen out of this promotion resides with or is attributable to either or both prize suppliers.  Any views or opinions expressed by the licensee or any of its employees, contractors or agents may not necessarily be shared by either of the prize suppliers.
Email address provided in competition entry must be the same email address used for the Linen Lovers Membership Renewal.
Incomplete entries will be deemed invalid.
If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant and disqualify if promoter deems necessary.
Winners will be notified by email (you must have a valid opted in email to receive winners’ notification).
The Promoter’s decision is final, and no correspondence will be entered into.
If a winner of any prize is under the age of 18 years, the prize will be redrawn.
Subject to the unclaimed prize draw clause, if for any reason a winner does not take/redeem a prize by the time stipulated by the Promoter, then the prize will be forfeited.
The $1,000 (AUD) Adairs e-Gift Card will be emailed to the winner once email address has been confirmed via notification email.
Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
A draw for any unclaimed prizes may take place on the first Thursday of the following month at the same time and place as the original draw, subject to any directions from a regulatory authority. Winner(s), if any, will be notified by email and their names (if any) will be published on adairs.com.au from 30th July 2025 or once the winner has claimed their prize. 
Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
Nothing in these Terms and Conditions limits, excludes, or modifies or purports to limit, exclude or modify statutory consumer guarantees as provided under consumer protection laws.
Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) and the prize supplier are not responsible for and exclude all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; (f) use or redemption of a prize; or (g) any other reason arising in any way out of or in connection with the promotion.
The Promoter collects personal information to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter will also use and handle this information as set out in its privacy policy, which can be viewed at:
https://www.adairs.com.au/privacy-security-policy/
https://www.adairs.co.nz/privacy--security-policy/
The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update, or correct information to the Promoter. All entries become the property of the Promoter. By entering the promotion, each entrant agrees that the Promoter may use the entrant’s personal information in this way. The Promoter will not disclose entrant’s personal information to any entity outside of Australia and New Zealand.
Each winner is responsible for providing valid contact details for communication and liaising with the Promoter to coordinate the transfer of the prize to the winner.
Any cost associated with accessing a promotional website is the entrant’s responsibility and is dependent on the Internet service provider used. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.
The draw will take place at Adairs Retail Group Pty Ltd, Level 9, 1 Middle Road, Chadstone VIC 3148 on 4th August 2025 at 11am AEDT for July renewals, 2nd September 2025 at 11am AEDT for August renewals and, 2nd Oct 2025 at 11am AEDT for September renewals. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.