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Downtime Deluxe White Duck Down Pillow

From $99.99

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33 reviews

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Product Information:

Made from pure white duck feather and down, this pillow is a deluxe addition to your bed. With a total of 1100 grams of fill, this is the heaviest in our range, and offers a whole new level of support for a feather and down pillow. 5 year Guarantee.

Loft: High
Feel: Soft

Material:

Casing: 450TC Cotton Sateen
Fill: Duck Feather
 

Product Care:

Air well before use.

Fluff up and air frequently.

Dry clean only.

Customer Reviews

 

Downtime Deluxe White Duck Down Pillow

Rating: 4.5 (33 reviews)
View all reviews
Most recent reviews:
    Deluxe White Duck Down Pillow Reviewed 11/10/2018 by Amanda
    Service rating : I ordered two pillows online and was assured that they would be very well protected during shipping by being packed in boxes. However, when I received the pillows and took them out of the box I was greatly disappointed. The pillows were crushed and dented and damaged from being forcibly squashed and compressed into the box that was clearly far too small for them. The pillows are the largest size pillow that Adairs sells with the measurements of the pillows being approximately 72cm x 47cm, yet the measurements of the box are approximately 51cm x 51cm. This is why the pillows are damaged because someone has incorrectly put these two large pillows into a container that is woefully too small for them and as a result has damaged my purchase. I will be returning these pillows asap for a full refund otherwise I will take them to my closest Adairs store and exchange them for two identical pillows that are in brand new perfect undamaged condition. Whoever is responsible for packing my pillows into this small box is very negligent and responsible for this.
    Product : Because I received them in a very damaged condition due to being forcibly squashed and compressed into a box for shipping that was far too small for them.
    Deluxe White Duck Down Pillow Reviewed 06/10/2018 by Dani
    The product is great, but the shipping time was lengthy.
    Deluxe White Duck Down Pillow Reviewed 20/09/2018 by Louise
    Service rating : yes excellent quality
    Product : Just beautiful to sleep on.

Frequently Asked Questions

Frequently Asked Questions

Returns and Exchanges

It is very important to us that you love your purchase. If it’s not quite right, you can return most items within 30 days, or if the product is faulty, simply return the product to our online team or to one of our stores, along with a proof of purchase, for a refund or exchange.

Exceptions: Please note that some items including quilts, underblankets and pillows cannot be returned, replaced or refunded due to health reasons, unless the product is faulty. Shipping fees are non-refundable.

Returning a Delivery Item
Contact our online team on 1300 783 005 to arrange delivery back to Adairs. In some cases you may also be able to return the item yourself to selected stores. This can be arranged with our customer service team, but not all stores can accept furniture returns due to space restrictions.

Please note: If you are returning the item because it is not quite right a fee will be charged for the cost of delivery back to Adairs. Of course, if the item is faulty you will not be charged this fee.

Find out more on our Satisfaction Guarantee page.

More Questions?

If there is something you can't find here, then please get in touch by calling our Customer Service Team on 1300 783 005, emailing info@adairs.com.au, or find us on Facebook.

Shipping & Delivery

Shipping

Standard Post Items
Our standard flat rate for shipping within Australia is $9.95. Purchases of $150 or over will be shipped free of charge within Australia.

Delivery Items 
The standard rate for delivery items varies from $50 - $150 depending on the item and quantity of items in your order. Delivery fees are calculated at checkout. Free shipping promotions do not apply to delivery items which include most furniture, some rugs and larger homewares pieces.

Adairs uses third parties for delivery of any larger items outside Australia Post guidelines. You will be contacted by our delivery partners customer care team when your order arrives at their location in your state to arrange a suitable date and time. Deliveries are made Monday to Friday, between 9am and 6pm (Public holidays excepted).

Please note: Standard delivery includes delivery to the ground floor door of your building. Due to OH&S policies, the delivery driver is unable to enter your home and the product is not able to be taken upstairs without assistance. If you need help getting the item up stairs or into your home etc. you will need to arrange this with our delivery partner and additional fees will apply.

Why we love this.

Made from pure white duck feather and down, this pillow is a deluxe addition to your bed. With a total of 1100 grams of fill, this is the heaviest in our range, and offers a whole new level of support for a feather and down pillow. 5 year Guarantee.

34069 White 1