Delivery & Returns Policy

Our Satisfaction Guarantee

Delivery
All purchases will be shipped within 7 working days. Generally delivery will be within 10 working days of shipping. Orders to value of $250 or more, will be delivered free of freight charges within Australia. Orders of a value of less than $250 will incur a $9.95 delivery fee within Australia, including GST. Orders outside of Australia are not currently supported through this website.

Gift cards purchased online will be delivered using Registered Post and will incur a $2.50 delivery fee.

At Adairs, it is about The Customer Always.
If you are not satisfied with your purchase for any reason, or if the product is faulty in anyway, simply return the product to our online team for a full refund or exchange.

Postal Returns
Simply post the item by return mail, with a your invoice or receipt, to our Online store team at:
Shop 1, 901
Nepean Highway
Mornington VIC 3931.

Upon receipt of your return consignment, we will process a credit note, refund or exchange, if that is what you require.

In Store Returns
Your product can also be returned to any Adairs and Adairs Kids store, with a copy of your receipt, if this is more convenient for you.

Further information
Please choose carefully when selecting quilts, underblankets and pillows, as there is no exchange on these items due to health reasons, unless the product is faulty.

Returns done in store can be processed immediately. However, returns by mail may take 2 weeks minimum to process and notification will be by email.

Please note that we cannot make changes to an order or transaction once payment has been processed and the order has been closed.

The above policy is not intended to override or limit your statutory rights in any way.

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Join the Adairs

Linen Lovers Club

Since we launched our Linen Lovers Club, it has become one of Australia's largest communities for people who love home decor, design and quality manchester.

Our Linen Lovers are treated as VIPs in our business and they enjoy exclusive benefits, such as:

Invitation only VIP Linen Lover shopping events
Previews on seasonal releases
Birthday Club membership
10% Discount on all full priced merchandise
5% Discount on all already discounted lines

Join today for only $19.95 for a two-year membership.

If you'd like to start enjoying the benefits of our Linen Lovers Club now, simply click the 'add to cart' button in your shopping cart when making an online purchase.

Add To Cart Check Out

Note: Discounts do not apply to gift vouchers or bonus offers. Cost for a 2-year membership, with unlimited use is $19.95. If you have any questions please contact us.

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Terms and conditions of Adairs Linen Lovers Club:
1. All members/participants in the Adairs Linen Lovers Club must be residents of Australia. 2. The Adairs Linen Lovers Club card can be used at any Adairs or Adairs Kids store Australia wide. 3. The Linen Lovers Club entitlements are NOT valid at Adairs Outlet stores. 4. Discounts do NOT apply to purchase of gift vouchers or bonus offers. 5. The Adairs Linen Lovers Club card is issued by and remains the property of Adairs Retail Group and is not transferable or redeemable for cash. 6. Adairs Retail Group reserves the right to change or modify the terms of membership at any time without prior written notice and withdraw the card at any time. 7. Any discount vouchers issued either at joining or throughout the membership period are not transferable and cannot be redeemed for cash.