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Our Satisfaction Guarantee

Delivery

Orders to value of $250 or more (after all discounts), are delivered free of freight charges within Australia. Orders of a value of less than $250 will incur a $9.95 delivery fee within Australia, including GST. Orders outside of Australia are not currently supported through this website.

Gift cards purchased online will be delivered using Registered Post and will incur a $2.50 delivery fee.

All purchases are generally shipped within 7 working days. Delivery by Australia Post will normally occur within:

1 - 4 days (VIC and NSW)
4 - 6 days (TAS, SA and QLD)
6 - 9 days (WA and NT)

At Adairs, it is about The Customer Always.
If you are not satisfied with your purchase for any reason, or if the product is faulty in anyway, simply return the product to our online team for a full refund or exchange.

Postal Returns
Simply post the item by return mail, with a your invoice or receipt, to our Online store team at:
Shop 1, 901
Nepean Highway
Mornington VIC 3931.

Upon receipt of your return consignment, we will process a credit note, refund or exchange, if that is what you require.

In Store Returns
Your product can also be returned to any Adairs and Adairs Kids store, with a copy of your receipt, if this is more convenient for you.

Further information
Please choose carefully when selecting quilts, underblankets and pillows, as there is no exchange on these items due to health reasons, unless the product is faulty.

Returns done in store can be processed immediately. However, returns by mail may take 2 weeks minimum to process and notification will be by email.

Please note that we cannot make changes to an order or transaction once payment has been processed and the order has been closed.

The above policy is not intended to override or limit your statutory rights in any way.

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Why we love this:

For discerning customers who simply want the best & latest innovations.

Converts a Standard Pillow mattress into a luxury memory foam bed

Provides greatest relief from pain caused by pressure points

Finest softest wool fleece and cashmere (500gsm)

Mini Jumbuk

Essence (Memorable) Underlay

1. Select your colour

2. Select style & quantity	RRP (incl. GST)	LinenLovers (incl. GST)	Quantity
King Single	$579.00	$521.10
Double	$649.00	$584.10
Queen	$699.00	$629.10
King	$799.00	$719.10
The total value of your selection is $0.00

Free shipping when you spend $250 or more.

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Product Information
Product Reviews
Product Care

Memory foam

Cotton sateen casing

Dimensions
Single: 91cm x 188cm
King Single: 107cm x 203cm
Double: 137cm x 188cm
Queen: 153cm x 203cm
King: 183cm x 203cm

Essence (Memorable) Underlay
Service rating : Close to excellent, but the website needs a facility to check on the status of an order - to know whether it has been shipped or not. From my experience, best practice online suppliers send an email advising the item has been shipped. Adairs under-promised and over-delivered on delivery time, but I was still left wondering when I would receive it.
Product : I bought this product because my existing underlay used to "walk" across the bed, and I had to hold it in place with huge blanket pins. I thought by buying the top of the range product I would avoice this. Sadly, while not as bad as the product I was using previously, it still walks across the bed.

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