Delivery & Returns Policy

Our Satisfaction Guarantee

Delivery
All purchases will be shipped within 7 working days. Generally delivery will be within 10 working days of shipping. Orders to value of $250 or more, will be delivered free of freight charges within Australia. Orders of a value of less than $250 will incur a $9.95 delivery fee within Australia, including GST. Orders outside of Australia are not currently supported through this website.

Gift cards purchased online will be delivered using Registered Post and will incur a $2.50 delivery fee.

At Adairs, it is about The Customer Always.
If you are not satisfied with your purchase for any reason, or if the product is faulty in anyway, simply return the product to our online team for a full refund or exchange.

Postal Returns
Simply post the item by return mail, with a your invoice or receipt, to our Online store team at:
Shop 1, 901
Nepean Highway
Mornington VIC 3931.

Upon receipt of your return consignment, we will process a credit note, refund or exchange, if that is what you require.

In Store Returns
Your product can also be returned to any Adairs and Adairs Kids store, with a copy of your receipt, if this is more convenient for you.

Further information
Please choose carefully when selecting quilts, underblankets and pillows, as there is no exchange on these items due to health reasons, unless the product is faulty.

Returns done in store can be processed immediately. However, returns by mail may take 2 weeks minimum to process and notification will be by email.

Please note that we cannot make changes to an order or transaction once payment has been processed and the order has been closed.

The above policy is not intended to override or limit your statutory rights in any way.

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South Australia

Mile End Homemaker

Shop 1A, Mile End Homemaker Centre, 120-150 Railway Tce,
Mile End South, SA 5031
P 08 8351 8433
F 08 8351 8922
Marion

Shop 2069 Westfield Shopping Centre, 297 Diagonal Rd,
Oaklands Park, SA 5046
P 08 8377 3855
F 08 8377 3866
Tea Tree

Shop 203/4, Westfield Tea Tree Plaza, 976 North East Rd,
Modbury, SA 5031
P 08 8395 9100
F 08 8395 9019
West Lakes

Shop 182, Westfield West Lakes, 111 West Lakes Boulevard,
West Lakes, SA 5021
P 08 8356 0471
F 08 8356 2046
Adelaide Harbourtown

T3 Tapleys Hill Road, Harbourtown Shopping Centre,
West Beach, SA 5024
P 08 8235 9727
F 08 8235 9947
Kids Burnside

Shop 115, Burnside Village Shopping Centre, 447 Portrush Rd
Glenside, SA 5056
P 08 8338 1098
F 08 8338 1141